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Sales Administrator

15/01/2018
Job Description

Due to a positive growth, we are URGENTLY seeking an experienced Sales Administrator for our client based in the Smethwick area. The company manufacture and supply a wide range of safety workwear and PPE. With over 25 years’ experience to date the company pride itself in providing an excellent service and have a proven track record with large multinational distributors.

Duties and responsibilities:

  • To receive and process in an efficient manner all customer orders/ enquiries.
  • To input all orders received either by E-mail, Telephone, Fax and then release customer orders via their in-house computer system.
  • Responsible for maintaining backorder levels and monitoring timely dispatch, this will include account maintenance.
  • Adhering to customer’s requirements and enquiries both verbally and written.
  • To ensure records of all customer quotes are logged with the appropriate person.
  • To handle major customer accounts allocated and maintain all records as required.
  • To be fully conversant with quality assurance procedures for your department.
  • To maintain a good level of product knowledge in order to converse with customers in a professional manner.
  • To Advise External Business Managers of any Customer Quotes/ Enquiries related to their customer.
  • To keep Internal Sales Manager advised of any problems that have been reported by customers.
  • To participate in all company stock takes.
  • Undertake to completion designated administration tasks as advised by the Internal Sales Manager.
  • Promote stock items by advising customer of alternative products available in stock to those originally requested.
  • To converse with designated accounts on items in which the company wish to promote.
  • To answer all incoming calls professionally and in a timely manner.
  • Using various communicating techniques to obtain additional sales from clients.
  • To carry out any other reasonable duties that may be required by the company.
  • Maintain a professional and ethical working practise at all times.

Qualifications and Skills:

  • Excellent Customer service and telephone manner
  • The ability to multitask
  • The ability to prioritise and be very organised
  • Excellent attention to detail
  • A good level of English both written and verbal
  • A good level of Maths

Hours of work and Pay:

  • Temporary to permanent position after 12 weeks
  • Monday to Friday
  • 09:00-17:00pm with 30 minutes for lunch
  • £7.50ph during probationary period with a review thereafter

If you feel that you meet the above-mentioned criteria then apply for immediate interview.

  • Posted by: Shane
  • Company: Rebecca Cooper
  • City:
  • Location: Smethwick, England, United Kingdom
  • Job type: Temp to Perm
  • Salary:
  • Job category: No Categories
  • Tags: No Tags
  • 612 total views, 3 today

  • Job expires in: Endless

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