- With our team’s combined 50+ years experience within the recruitment industry, we have established a clear business ethos when dealing with both clients looking for our support and applicants utilising our service to find their ideal Job.
Seeking an experienced Internal Sales Account Manager/Telesales Executive on behalf of our client located in Smethwick who manufacture and supply a wide range of safety work wear and PPE to large multinational distributors.
Internal Account Manager – Duties and Responsibilities
·Monitor and action the back order report for distributors
·Processing customer orders and enquires efficiently
·Communicate on out of stock lines and is possible offer alternatives
·Logging important information on the company CRM
·Maintain customer base price lists
·Dealing with fax, postal and electronic mail orders
·Communicate to external sales manager on any customer concerns or changes to buying patterns
·Promoting new and existing products to customers
·Dealing and resolving customer queries
·General Administration duties, post, filing, sending out invoices and any additional requirements
·To answer all incoming calls professionally and in a timely manner
TelesalesDuties and Responsibilities
·To keep a daily log of calls made and the outcome
·Achieve daily call targets, sales targets set
·Ensure records of all customer quotes are logged correctly·Promote stock items by advising customer of additional products available in stock to those originally discussed
·To promote via phone/ E-mail Promotions/ Slow Moving Stock at the discretion of Senior Management
·To converse with designated accounts on items in which the company wish to promote
·Using various communicating techniques to obtain additional sales from clients
Working Hours: Monday – Friday 9am until 5pm
The successful candidate for the role would have previous experience in Account Management and Telesales roles.
Salary will be dependant on experience.How to Apply
To apply for the Internal Account Manager/Telesales Executive role please click apply and follow the application process.