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Customer Service Advisor – Smethwick

28/02/2018
Job Description

Totally Recruitment Ltd are recruiting for a Customer Service Advisor on behalf of our client located in Smethwick.

The Company:
Specialises in providing oven cleaning services and appliance cover to homeowners across the UK. As they continue their growth and expansion, they are now looking for a Customer Service Advisor to join their team

The Role:

  • Answering inbound calls/handling enquiries
  • Conducting confirmation calls to clients to confirm their appointments
  • Providing excellent customer service at all times
  • Re- arranging any appointments if needed due to weather etc
  • Tracking all appointment information on Excel ensuring all details are correct
  • Upselling other company products and services

The Ideal Candidate:

  • Proficient in Excel is a must
  • Hard working
  • Can work under pressure/ in a busy office environment
  • Previous customer service/sales experience
  • Excellent telephone manner

Working Hours..
Monday – Friday
10am-7pm 2days a week
9am-6pm 3days a week (one being Fridays)
£7.50 + Commission.

How to Apply

To apply please email your CV to hannah@totallyrecruitment.co.uk or call 0121 508 5930/ 07584 505359 for more information.

  • Posted by: Shane
  • Company: Hannah Hastings
  • City:
  • Location: Smethwick, England, United Kingdom
  • Job type: Permanent
  • Salary: 20,000 - 40,000
  • Job category: No Categories
  • Tags: No Tags
  • 758 total views, 1 today

  • Job expires in: Endless

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